Returns & Exchanges
At Levels, we prioritize your health and satisfaction by ensuring every food product meets our rigorous quality standards. Due to the perishable nature of our inventory, we offer a 30-day satisfaction guarantee to ensure you are completely happy with your order.
Initiate a Request
Log into your account and select the order containing the item you wish to return or exchange to receive an RMA number.
Verify Product Condition
Ensure the item is unopened and in its original packaging; for quality concerns with opened items, please attach a photo for our review.
Ship Your Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Processing & Refund
Once our warehouse inspects the return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing